Dulcerias Pinkis Offers Shipping Year-Round With Several Options:

Shipping Cost

Shipping charges are calculated using UPS, FedEx, and USPS shipping tables and are based on package weight and size, delivery distance and shipping method. Shipping costs approximately double for every upgrade (e.g., Overnight will cost roughly twice that of 2-Day). Unfortunately, weight plays a significant factor in determining shipping costs and bulk candy has a high shipping-to-product-cost ratio. For example:

If you purchase a diamond for $1,000, shipping is likely going to be approximately $20, (2% of the diamond price). On the other hand, if you purchase $1,000 worth of candy, your shipping cost will likely be $200 (20% of the cost of the candy). If you order $15 of candy, the shipping cost may be as high as $15 (100% of the cost of the candy). Products such as jewelry, CDs, electronics, clothing, and flowers are light; therefore, their shipping costs will not represent a large percentage of their total order cost. Sweets, for better or for worse, outweigh the competition!

Ground Shipping: Orders are processed within 1-2 business days and shipped Monday through Friday, from 8 AM to 6 PM CST. Orders usually arrive within 4-7 business days to most U.S. locations.

2-Day and Overnight Shipping: 1-2 business days of processing time will still apply. 

Shipping is available to any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations

Most carriers do not deliver on Sunday and will only deliver on Saturday to certain locations. If you require a Saturday delivery, please contact us.

In-Store Pick Up: If you are in Brownsville TX, McAllen TX, Corpus Christi TX, or Pasadena (Houston) TX, we have a store waiting for your visit! Feel free to stop by, pick up your sweet order, and enjoy our store with your friends, family, and kids (p.s. we have a kid’s playroom!). Before stopping by to pick up an order, please wait until we contact you that your order is ready for pick up.

Customers that have not picked up orders within 7 days will be contacted. If we fail to hear back from you within 2 days, the order will be cancelled.  

If you are unable to pick up your order within the 7 days, you may contact the store and the order will be held longer.

Local Delivery: We offer 3 options for local delivery.

If you are located:

  • 1-5 miles from the nearest store, delivery costs $3.
  • 6-10 miles from the nearest store, delivery costs $6.
  • 10-19 miles from the nearest store, delivery costs $10.
  • Anything over 19 miles is considered shipping.

Orders placed before 1pm may be delivered the same day, considering all items are available.

Placing an order does not guarantee shipment. We reserve the right to cancel or modify orders depending on availability. Because we carry over 2,000 products, in order to maintain fresh inventory we keep limited stock. As a result, we may at times not have certain items in stock.

Please remember:

Once the product leaves our warehouse, there can be no returns of edible products for any reason.

Our Meltable Products Policy still applies. Some products may melt in transit depending upon the weather, but we will not be able to resend products.

P.O. Boxes

Orders shipped to P.O. Boxes will be delivered through USPS. Dulcerias Pinkis is not responsible for any damages caused by the US Postal Office when delivering package to your P.O. Box.

Address Corrections and Delivery Intercepts

The UPS charges for address correction around $15 per package. If you enter your address incorrectly when placing an order and UPS bills us for address correction costs, you are responsible for the charges and your card will be billed for all associated UPS fees. If you change your mind about an order after it has already shipped from our distribution center and you would like to re-route the package(s) back to DulceriasPinkis.com, the UPS charges for a delivery intercept around $15 per package. We will automatically bill all associated UPS fees to your credit card.

Warm Weather and Weather Delays (Meltable Product Policy)

During the summer and other hot times of the year, we require selecting "UPS 2nd Day Delivery" or "USPS Priority Delivery" or faster. We will also add a $5.50 hot weather shipping charge to pay for an insulated box, ice packs and the additional weight of those two items.

If possible, try to ship your order to a business address as businesses often receive shipments earlier in the day and someone is onsite. When shipping to a residence and no one is home, the products will either be (1) left outside sitting in the heat or (2) put back in the hot carrier’s truck. If you need to ship to a residence and you cannot be home, please leave a note instructing that the package be placed under shade. In the event your package has been sitting in heat, let it "rest" at room temperature for a few hours to give it a chance to return to normal consistency.

While we do our best to ensure timely delivery of all shipments, Dulcerias Pinkis is not responsible for delivery delays, damages or non-delivery caused by adverse or unpredictable weather conditions, natural disasters or other acts of god.

Timely Delivery

We cannot issue credits or refunds for orders not delivered on specific dates unless (1) you notified us that you needed the order by a certain date AND (2) the order is shipped via Overnight or 2-Day. Because delivery times for orders shipped by ground delivery methods vary from state to state, no guarantees regarding delivery dates can be made. If you absolutely need your products on a certain day, please place an order with at least 10 days in advance. Also, let us know and we will do our best to advise you regarding the most appropriate delivery option.

Dulcerias Pinkis is not responsible and cannot provide refunds for delays outside our control including inclement weather, natural disasters, accidents, other acts of god, and third-party carrier delays.