FAQ

Can I return or exchange candy?

Due to food safety regulations, we generally cannot accept returns on candy products. However, if there is an issue with your order, please contact us and we will do our best to make it right.

How can I contact customer support?

If you have any questions about your order or products, please contact us via email- dulceriaspinkis@gmail.com. We will respond within 48 hours.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package until it arrives.

When will my order ship?

We process and ship orders quickly! Most orders are shipped within 48 hours of purchase (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package until it arrives.

We work hard to get your candy packed and on its way as fast as possible so you can start enjoying it soon!